CASE STUDY · AGED AND COMMUNITY CARE

Taking invoice processing off a care provider's finance team.

Every hour finance spends keying invoices is an hour not spent on the work the organisation exists to do.

Region
Australia
Sector
Aged and community care provider
Delivery scope
Phase 1: supplier information management, P2P and Valtatech Invoice AI. Phase 2: expense. Phase 3: contract lifecycle management and sourcing. Plus eInvoicing line-level matching
Technology
Valtatech Invoice AI, Valtatech Peppol access point, Coupa, SUN
Invoice AIPeppolCoupaSUNNot for profit
2022Live since
PDF + PeppolBoth routes automated
8x5Support hours, AEST

The challenge

An aged and community care provider processed supplier invoices into Coupa with SUN as the finance system behind it. Invoices arrived as PDFs and images, and somebody had to read and enter each one.

For an organisation whose overhead comes out of funds that would otherwise go to care, that is a direct cost with no service benefit.

What we did

Valtatech deployed Valtatech Invoice AI for Coupa to capture invoices arriving as PDFs and images, turning them into structured, ERP-ready data rather than something a person retypes.

A contracted Peppol service was added so suppliers able to send electronically can do so directly, and Integration as a Service connects the flow through to the SUN finance system.

Day-to-day support covers the provider's own system users and its suppliers, across technical issues, onboarding, platform walkthroughs and change requests.

THE OUTCOME

Invoices captured automatically whichever way they arrive, with support extending to the provider's suppliers rather than stopping at its own staff.

Valtatech is software vendor agnostic. The technology named here is what this client selected; we start from requirements, operating model and existing systems. See how we approach Source to Pay →

Facing something similar?

Talk to us about what this would look like in your business.

Start a conversation

← All case studies