CASE STUDY · AUTOMOTIVE DISTRIBUTION

Connecting procurement to a dealer management system.

Dealer management systems are not built to talk to modern procurement platforms. That gap is the whole job.

Region
Singapore
Sector
Automotive distribution group
Delivery scope
Supplier information management, P2P and integration to the dealer management system; sublet purchase orders; API OAuth 2.0 migration; application managed services
Technology
Coupa, Autoline dealer management system, Valtatech Integration as a Service
IntegrationCoupaAutolineSingaporeAutomotive
2020Live since
9-5 SSTLocal support hours
IaaSManaged integration

The challenge

An automotive distribution group in Singapore was putting procurement onto Coupa, with Autoline as its dealer management system.

Autoline is built for vehicle and parts operations rather than for integration with cloud procurement platforms, so connecting the two is not a matter of switching on a standard connector.

What we did

Valtatech implemented supplier information management and P2P, and delivered the integration between Coupa and Autoline as Integration as a Service, on a cloud-based platform handling any-to-any data movement between the two systems. The platform went live in February 2021 and the scope has extended since, through sublet purchase order handling and an API OAuth 2.0 migration.

Support runs on Singapore business hours and Singapore public holidays rather than an offshore calendar, and covers the group's suppliers as well as its own users. It also acts as the route to platform-level support where an issue turns out to sit with Coupa itself, so the group raises one ticket rather than triaging between vendors.

THE OUTCOME

A dealer management system and a cloud procurement platform kept in step, supported on local hours.

Valtatech is software vendor agnostic. The technology named here is what this client selected; we start from requirements, operating model and existing systems. See how we approach Source to Pay →

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