CASE STUDY · TOURISM AND DESTINATION MARKETING

Integration as a service for a national tourism organisation.

The integration is the part that breaks quietly. Running it as a service is the difference between noticing and not.

Region
Australia
Sector
National tourism organisation
Delivery scope
Integration as a Service connecting the procurement platform to the OneAdvanced financials and operations system, delivered through the platform vendor and run as a monitored ongoing service
Technology
Valtatech Integration as a Service, Coupa, OneAdvanced financials and operations
IntegrationCoupaOneAdvancedManaged servicePublic sector
IaaSDelivered as a managed service
2Platforms connected
MonitoredNot handed over and forgotten

The challenge

A national tourism organisation needed its procurement platform connected to its OneAdvanced financials and operations system.

Integrations like this are usually built once, signed off, and then left. They fail later — quietly — when one side changes a field or a release moves something, and the failure surfaces as a finance problem weeks afterwards.

What we did

Valtatech ran integration design workshops with the organisation and produced a documented integration requirements specification, revised through successive versions as the design settled rather than fixed at the first draft.

The integration is delivered as Integration as a Service on a cloud-based platform: built, then monitored and maintained as an ongoing service with support included, rather than handed over as a finished artefact.

THE OUTCOME

A documented, monitored integration between procurement and the finance and operations system, maintained as a service.

Valtatech is software vendor agnostic. The technology named here is what this client selected; we start from requirements, operating model and existing systems. See how we approach Source to Pay →

This is the argument for treating integration as a service rather than a project. How we approach integration →

Facing something similar?

Talk to us about what this would look like in your business.

Start a conversation

← All case studies