The access point was the straightforward part. Getting a long tail of small suppliers to send electronically is the work that follows.
A vehicle rental group operating across Australia and New Zealand wanted to receive supplier invoices electronically rather than as PDFs and paper.
Its supplier base is the complication. Alongside national accounts sit hundreds of small local trades — panel beaters, windscreen repairers, towing operators, cleaners — most of whom have never heard of Peppol and have no system to send from.
Valtatech provided a certified Peppol access point and Service Metadata Publisher, connected to the group's Coupa environment through the Valtatech Peppol Connector, covering both countries under one agreement.
Format translation was included so documents can move between Peppol BIS XML, cXML, JSON, CSV, flat files and PDF. A supplier can send what its own system produces rather than being told to change it.
Valtatech then ran the supplier enablement programme directly: webinars for Australian and New Zealand suppliers explaining what eInvoicing is and what it changes for them, followed by structured follow-up campaigns.
Valtatech is software vendor agnostic. The technology named here is what this client selected; we start from requirements, operating model and existing systems. See how we approach Source to Pay →
We are deliberately not quoting an adoption percentage here. At the September 2024 review, five suppliers were transacting over Peppol following the webinar programme, and the recommendation was a further round of follow-up with the rest.
That is worth stating plainly, because supplier enablement is the part of an eInvoicing business case that is routinely underestimated. Building the access point takes weeks. Moving a long tail of small suppliers onto it takes sustained effort, and anyone who tells you otherwise has not done it.
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